Back Office Support

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Back Office Support Solutions

VOLANS provides an array of back-office solutions to support businesses across a wide range of industries. Our back office solutions helps businesses focus on their core business activities while we efficiently manage their operational support processes by combining our professional expertise, technology, data and domain knowledge. Partnering us ensures reduced operational costs and higher profitability for businesses.

 

A globalized economy, rise of transnational corporations and high-speed internet growth has made it possible for organizations to deliver operate on a global scale. Many large organizations realized the benefit of outsourcing their back-office operations to developing economies to reduce operational costs as well meet their large manpower requirements. These outsourced centers could either be owned captive operations or third-party BPM service providers who specialize in offering efficient back office operational support.

 

VOLANS has been a leading provider of back office support solutions to clients across a wide range of industries. We specialize in providing a wide range of back office support services like Debt Collection, Customer Survey, Information Verification, Order Management, Catalog Management and Billing Support amongst others. We possess extensive experience of serving large and mid-sized businesses in Banking & Financial Services, Insurance, Retail, Ecommerce, Utilities, Manufacturing, Telecom, Media & Entertainment and Travel & Tourism and several others.

 

Partnering us provides clients access to a large talent pool of specialists with years of experience across various domains. With delivery centers located in India and the Philippines, we offer clients the flexibility of outsourcing their back-office operations to multiple locations, based on their operational and process requirements.

 

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