Advancements in artificial intelligence (AI), machine learning (ML), and natural language processing (NLP) capabilities of computers in the past decade have led to increased adoption of voice bots in contact centers.
VOLANS helps organizations deploy conversational voice bots across their digital channels to provide enriching experiences to their customers. Our voice bots can be integrated with all major digital channels like:
Platforms amongst others to enhance all kinds of marketing, sales, and customer service efforts.
Our AI-enabled intelligent voice bots, with natural language processing capabilities, can engage in meaningful conversations with customers, driving customer satisfaction and brand engagement. This, in turn, can significantly boost the revenue and profits of our clients.
VOLANS provides end-to-end voice bot solutions to customers that include needs like:
As a leading business process management (BPM) services company, we have the requisite experience and expertise to develop, deploy and manage voicebot-enabled contact centers for clients across various industries. Our voice bot solutions have helped leading businesses in:
And has improved its marketing, sales, and customer service efforts significantly, driving both topline and bottom-line growth.
With our voice bots, the business can manage their contact centers 24 x 7, 365 days a year. Our voice bots can be trained for both regular transactional tasks as well as higher value technical support services, and sales and marketing efforts amongst others. We have the technical know-how to build interactive voice bots using leading technology platforms like: