Outsourcing billing support to a third-party BPO services provider has become the norm for most companies in the current competitive economic landscape. For small and mid-sized companies, this practice makes absolute sense as it allows them to save significant manpower costs. Billing is a support function. Unlike business development and sales, which need to rest with internal teams, billing can be outsourced without much disruption to core business activities. It also aligns internal teams to focus on the core business function of driving revenue growth rather than revenue realization.
However, partnering with a third-party billing services provider can be a tricky affair. Since, the process involves a mix of pricing, applicable tax laws, mode of payment, and other financial metrics, the entire process needs to be handled carefully by experienced professionals. Any error can result in not just loss of business from a client but also lead to taxation and other legal problems. In addition to these, raising bills on time, ensuring necessary bill documents are sent and corresponding follow-up with clients requires a detailed understanding of processes.
VOLANS provides error-free and legally compliant billing support services to clients across a wide range of industries. Our outsourced billing support services help clients focus on their core business activities like:
While we maintain the critical back-end function of timely billing and invoicing. In addition, we also offer support services for all customer billing queries and grievance management through our effective contact management services that include:
VOLANS with its experience in serving clients in eCommerce, medical, telecom, retail, and hospitality offers customers a bouquet of end-to-end outsourced billing services.
VOLANS also offers voice and non-voice support services for billing-related queries and resolutions. So, if your business is facing cash flow issues due to a slower turnaround of customer payments, then outsource your billing services to us. As an established third-party billing services provider, we can help fasten your revenue realization and ensure the continued growth of your business.
Outsource your billing support to us now!