Full 1

OMNI-CHANNEL CUSTOMER EXPERIENCES FOR THE NEW AGE DIGITAL CONSUMER

Full 1

RE-ENGINEERING OPERATIONAL MODELS FOR INCREASED BUSINESS PROFITABILITY

Full 1

UNLOCKING HIDDEN VALUE WITH DATA PROCESSING & INTELLIGENCE SOLUTIONS

BPO Company in India

We help organizations transform their existing operating models with defined business outcomes.

Explore how we can partner your business

Improve Customer Experiences

Achieve higher customer satisfaction scores and increased brand equity

Manage Back Office Operations

Drive process efficiencies, operational excellence and reduce operational costs

Gain Intelligent Data Insights

With comprehensive data processing and intelligence solutions

Finance & Accounting

VOLANS provides outsourced finance and accounting (F&A) services for traditional transactional F&A processes.

About Volans Infomatics

Volans Infomatics Pvt. Ltd. is a Noida, India headquartered BPO company in India providing business process outsourcing services for customers in USA, Canada, UAE, Australia & New Zealand

A business process outsourcing company or BPO company means an external company which has been contracted to perform a specific business operation or process with the help of BPO companies resources and technical infrastructure. This helps in lowering the costs of the operations, frees time for core business areas or domain expertise. BPOs are popular in countries like India and philippines in managing frontend and backend processes in HR, Finance, Marketing, Call Centre and Customer Support

Customer Experience Solutions

Finance & Accounting

Human Resource Outsourcing

Business Process as a Service

Data Processing & Intelligence

Back Office Support Solutions

2020

Year of inception and launch of operations

200+

Agents & support
function employees

9

Offices in US, UK, Canada, India & Philippines

100+

Years of cumulative leadership experience

4

Delivery centers in
India & Philippines

12+

Customer support language capability

OUR GLOBAL footprint

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Noida India
H- 44, G Floor, BSi Business Park, Sec-63, Noida, Uttar Pradesh

Cambridge, Ontario, Canada
498 Eagle St. N., Suite 102 Cambridge, On N3H 1C2

Brantford, Ontario, Canada
1100 Clarence St, Suite 204 Brantford, ON N3S 7N8

Point Calire, Quebec, Canada
Données et Crédit Kingston 300-4 Rue Taschereau Gatineau, QC, J8Y 2V5

Sarnia, Ontario, Canada
500 Christina St. N. Sarnia ON, N7T 5W4

Abbotsford, British Columbia, Canada
203-2760 Trethewey St, Abbotsford BC V2T 3R1

Clearwater, Florida, USA
1701 Drew St Unit 8 Clearwater FL 33755

London, United Kingdom
40 Bank Street, Canary Wharf, London E14 5NR

Philippines Office
8F Citynet Central, EDSA cor. Sultan St. Mandaluyong City, Philippines

CUSTOMER SUCCESS STORIES

E-Commerce – Customer Service/Outbound & Calls/Customer Survey

The client is the largest direct marketing & selling company in Australia and New Zealand. It markets and sells leading consumer products using TV, digital, retail, and events across the continent.

Market research and Lead Generation

We are doing Market research and Lead Generation activity in-house for our company “Volans”. Our Market research involves planning the data sample for specific industries, data mining, data processing, and analysis. Once the data analysis did we use the database for cold calling/cold emailing and generating the demands for our company.

finance-business-elements-assortment-with-businessman

BFSI – Banking, financial services and insurance

The client is a leading online platform offering educational video content on various financial and commercial subjects. This included subjects like ‘How to Start a Restaurant Business’; ‘How to invest in the stock Market’; “How to register a business, ‘And the process to get a Business Loan’ amongst others.