Debt Collection Services

Debt Collection

Businesses globally suffer significant losses every year due to the lack of timely collection of debts. Most of it is primarily in financial services like:

 

  • Credit card payments
  • Housing loans
  • Personal and Auto loans
  • Mortgages
  • Insurance
  • Retail

 

The prime reason for such a situation is the lack of time and focus by internal sales teams on debt collection from past or existing clients. Internal sales or accounts teams tend to focus on new sales and billings which leaves a wide gap of payment default from existing clients.

 

To address this challenge, an increasing number of businesses prefer to outsource their debt collection process to a specialized third-party services provider. These businesses realize the shortcomings of hiring and training an internal team of debt collectors. It involves significant recruitment, manpower, and operational costs. As such, they prefer to hire an external team that can be scaled as per business requirements and ensures timely recovery of debts. It also frees them to focus on core strategic business activities.

 

What makes our Debt collection services the best?

 

VOLANS debt collection services help companies maintain regular cash flow, reduce their risk of financial losses and ensure business continuity. We assist organizations in streamlining their accounts receivable process and reducing their risks of default customer payments.

 

We hold experience in recovering bad debts for multiple businesses in:

 

  • E-commerce
  • Banking and finance
  • Credit cards
  • Insurance
  • Loans
  • Hospitality

 

It has helped us develop a proven debt collection methodology that is legally compliant, builds positive brand relationships, and ensures high profitability.

 

We hold an extensive experience in contact center management solutions and deliver highly efficient debt collection services to several business-to-consumer (B2C) and business-to-business (B2B) organizations across the globe. 

 

Volans Always:

 

  • Help businesses of all sizes – large, mid, and small – operate efficiently without any financial loss and achieve high profitability.
  • Offer outsourced debt collection services that are suited for early and late-stage debt collections.
  • Reach out to payment defaulters and offer them various options to restructure and repay their debts. 
  • Make all efforts to clean and validate customer data by calling up defaulters on their contact numbers and making every effort to reach out to them in case they have changed their phone number or address. 
  • We offer a legal dispute mechanism to ensure the maximum return for our clients for complex and high default cases.

 

VOLANS has a team of highly qualified debt collection agents who operate out of its various delivery centers such as:

 

  • On-shore
  • Near-shore
  • Off-shore

 

We have multi-lingual specialists who can converse in English, Spanish, German, French, and Arabic among other popular languages to engage in a meaningful conversation with defaulting customers and convince them to pay up. 

 

VOLANS has helped organizations across B2B and B2C segments recover millions of dollars stuck in bad debts. Our agents use the most advanced technology tools to track every customer conversation, understand the reasons for the default and offer customized repayment options based on each individual case, ensuring higher chances of payment recovery for our clients.

 

If you are looking for a professional debt collections agency that delivers assured returns, call or write to us today.

Our Debt Collection Services

Credit Card Debt

Housing Loans

Vehicle Loans

Commercial Loans

Personal Loans

Education Loans

Utilities Debt

Medical Debt

Rent Debt

Insurance Debt

All kinds of B2B debt

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