Responsive, Reliable, Results-Driven
Technical Support Service
When you choose Volans as your outsourcing partner for technical support services, you gain access to a wealth of expertise and resources that can transform the way you handle IT challenges. Outsource technical support services for operations, minimizing downtime and optimizing your IT infrastructure’s performance.
Experience the peace of mind that comes with knowing your IT infrastructure is in capable hands, allowing you to focus on what matters most—growing your business. Whether you’re a start-up or a big companies, our tailored approach ensures that you receive the right level of technical support outsourcing service to match your organization’s size, complexity, and growth trajectory.
For your customers we cater our service over phone, email, or chat support, we have the flexibility to accommodate diverse communication channels, ensuring a seamless and positive interaction.
Services we accommodate
If you need 24/7 help desk support, remote assistance, or comprehensive IT support, Volans have the expertise to keep your systems running seamlessly. By outsourcing technical support from us, you can focus on your core business functions while we handle the complexities of troubleshooting, issue resolution, and proactive system maintenance.
Whether you operate in the realm of software, hardware, networking, or cloud services, we have the knowledge and skills to ensure your technical infrastructure is optimized for peak performance.
- Technical Troubleshooting
- Software Support
- Hardware Support
- Network Support
- Application Support
- Cloud Application Support
- SaaS based Application Support
- Wi-Fi
- Broadband Support
Strengths that Grows You
Volans stands as a beacon of reliability, innovation, and customer-centricity in the realm of technical support outsourcing provider. Our team of highly skilled and certified technical support professionals is committed to delivering exceptional service that goes beyond industry standards.
Our team comprises professionals with diverse technical backgrounds, enabling us to provide comprehensive support for a wide range of technologies, platforms, and applications. We equipped with the knowledge and tools needed to address emerging challenges effectively
- Focus on Core Competencies
- Reduce Cost
- Customized Support Solution
- Access to Specialized Skills
- Improved Customer Satisfaction
- Risk Mitigation
- Access to Latest Technologies
- Quick Implementation
- Customer Insights and Analytics
- Data security
Economic Sectors We covered
Outsourcing tech support from Volans allows you to reduce overhead costs associated with hiring and training an in-house support team while still benefiting from top-tier expertise. Contact us today to explore how our tailored solutions can propel your business to new heights. We stay abreast of the latest industry trends and advancements for different verticals.
- Healthcare
- FMCG
- Banking & Finance
- Telecom
- Travel
- E-commerce
- Utilities
Our Approach
We love to work side by side with ambitious perfectionist and challenge-loving clients
1.
2020
Year of inception and launch of operations
2.
100+
Years of cumulative leadership experience in outsourcing domain
3.
200+
Agents & support function employees
4.
12+
Languages capability in customer care support services