Reliable Support, Rapid Response
Helpdesk services
Help desk services play a vivacious role in ensuring seamless client interactions and addressing queries effectively. With Volans you can troubleshoot technical issues hassle free.
Our team ensures customer’s satisfaction and maintain transparency in communication which enhances user experience. Clients can rely on us because we follow industry best practices, optimizing workflow, and maximize productivity. Ultimately we build trust and drive success for clients.
Diverse Portfolio of Services
Outsourcing helpdesk support services is a strategic decision that not only addresses immediate support needs but also positions companies for long-term success through enhanced efficiency, flexibility, and access to global expertise.
Volans commit to excellence and ensures a consistently high level of service quality for the client company and its customers.
- IVR Helpdesk Services
- Email Helpdesk Services
- Chat Helpdesk Services
- IT Helpdesk Services
- Sales Query
- Product Information
- Manned Agent Helpdesk Services
- On-call Support Staff
Why Pool Our Resources
Outsourcing helpdesk support services is a strategic decision that not only addresses immediate support needs but also positions companies for long-term success through enhanced efficiency, flexibility, and access to global expertise.
Volans ensures a consistently high level of service quality for the client company and its customers. Companies opt customer support helpdesk from Volans due to various strategic advantages.
- Cost Savings
- Focus on Core Competencies
- Access to Skilled Talent
- 24/7 Support
- Scalability
- Advanced Technology and Tools
- Risk Management
- Global Presence
Business Verticals
Volans provides a diverse range of help desk support services to various business verticals, catering unique needs, efficiency for clients and demands of each industry.
- Banking & Finance
- Insurance
- Travel
- IT/ITES
- Telecom Services
- Retail
- Ecommerce
- Healthcare
Our Approach
We love to work side by side with ambitious perfectionist and challenge-loving clients
1.
2020
Year of inception and launch of operations
2.
100+
Years of cumulative leadership experience in outsourcing domain
3.
200+
Agents & support function employees
4.
12+
Languages capability in customer care support services