Fast! Friendly! Flawless!
Email support Service
Volans is a dynamic outsourcing company and strategic partner who specializing in providing top-notch email support services to a diverse clientele. With a commitment to prompt and personalized responses, our team ensures that each customer interaction is handled with care and professionalism. We have crafted a comprehensive solution tailored to meet the unique needs of our clients.
By outsourcing this critical function to us, you can focus on other core competencies and optimize your operational efficiency. We provide a secure and efficient platform for managing large volumes of emails.
Services Catalogue
Our email support customer service includes timely acknowledgment of emails, detailed and accurate information provision, issue resolution, and proactive communication to keep customers informed. We prioritize a customer-centric approach, tailoring our responses to meet individual needs and fostering positive relationships.
- Technical Support
- Order Fulfilment
- Query Resolution
- Escalation Emails
- Shipment Tracking
- After Sales Support
- Credit Card Queries
- Product & Service Information
Why Clients Prefer Us
Our team handles a diverse range of customer queries, concerns, and requests through email support outsourcing service. Ultimately enhances the overall customer experience for our clients. Volans email support service not only reduces response times but also contributes to building brand loyalty and trust. We adhere to industry best practices and maintain a high level of accuracy and consistency in our responses
- Prompt Reply
- Industry Specific Experience
- Highly Credible
- Smooth Business Operations
- Elevate Customer Experience
- Flexible & Scalable
- 24*7 support
- Cost effective
Segments We Serve
As a leading provider of email support and outsourcing services, we understand the importance of seamless communication and efficient business processes. We take pride in our commitment to excellence and our ability to cater email support outsourcing for various industries.
- E-commerce
- Banking
- Telecom
- Retail
- Travel
- IT & ITES
- Hospitality
- Healthcare
Our Approach
We love to work side by side with ambitious perfectionist and challenge-loving clients
1.
2020
Year of inception and launch of operations
2.
100+
Years of cumulative leadership experience in outsourcing domain
3.
200+
Agents & support function employees
4.
12+
Languages capability in customer care support services